STEER helps individuals and teams unlock their full potential, fostering a culture of productivity, innovation, and positive change.

Grounded in the science-backed STEER Model (Situation, Thought, Emotion, Energy, Response), the course supports participants to better understand their own thinking, emotions, and responses—leading to stronger relationships, clearer decision-making, and a more balanced approach to work and life.



This video is a part of our Emotional Intelligence Leader Lab, which supports all ACP Coaching as well as our Online Rising Leaders Program.

I believe everyone in the organisation should complete this course. It has positively changed the way I interact with my peers and provided me with the tools to better manage change with my clients. This has reduced my stress levels and also allowed me to achieve better outcomes in my projects.

Project Manager
Copyright ACP Consulting Group

Take aways

  • Understand how thoughts and emotions shape your decisions
  • Reflect on patterns and shift unhelpful behaviours
  • Break free from autopilot to think more strategically
  • Boost energy, resilience, and personal presence
  • Manage stress with grounded, practical tools
  • Enhance empathy and see situations through others’ perspectives
  • Improve focus and productivity

How this improves Business outcomes

  • Boosts productivity by helping staff work with, not against, how the brain naturally functions
  • Fosters emotionally intelligent, self-aware teams that adapt well to change
  • Strengthens collaboration across departments through improved communication and empathy
  • Enhances critical thinking and reflective problem-solving for better decision-making
  • Reduces friction and misunderstandings by increasing emotional insight and self-regulation
  • Encourages a solution-focused mindset and greater personal responsibility
  • Builds confidence in sharing knowledge, offering feedback, and teaching others effectively
  • Creates psychologically safe spaces for open conversations about thoughts and emotions
  • Minimises stress-related absenteeism and presenteeism through in-the-moment regulation tools
  • Improves retention by reducing frustration and helping individuals see how they contribute to the bigger picture
Copyright Yerkes-Dodson Law

Multitasking is a myth and when people attempt to multitask, they can reduce their short-term memory, increase their anxiety, inhibit creative thinking and increase their chances of making a mistake.

Rosen, L. D., Lim, A. F., Carrier, L. M., & Cheever, N. A. (2011). An empirical examination of the educational impact of text message-induced task switching in the classroom: Educational implications and strategies to enhance learning. Educational Psychology, 31(1), 93–105.

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